Shipping & Returns
Shipping Policy
All orders $50 and more will receive free shipping. We only use USPS and UPS shipping methods for a reliable method transits and will always receive a tracking number when your package has shipped.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable.
Depending on where you live, the time it may take for your exchanged product to reach you, may vary.
If you are shipping an item over $50, you should consider using a trackable shipping service or purchasing shipping insurance. We don’t guarantee that we will receive your returned item.
Return & Exchange Policy
All sales are final. If you receive damaged goods or the wrong size/item, notify us within 14 days of receipt and we will arrange for a replacement. Please provide your order number and the name associated with your order. Returns are accepted/exchanged for store credit only.
Our policy lasts 14 days. If 14 days have gone by since your purchase, unfortunately, we can’t offer you a refund or exchange.
To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging.
*Items returned to sender because of a customer address error will be recharged the shipping rate*
To complete your return, we require a receipt or proof of purchase.
Returns
Returns are for exchange or store credit only.
Once your return is received and inspected, we will send you an email to notify you that we have received your returned item. We will also notify you of the approval or rejection of your return.
If you are approved, then your return will be processed, and you will receive an in-store/online credit.
Sale items
Only regular priced items may be returned or exchanged, unfortunately sale items cannot be returned or exchanged.
Exchanges
We only replace items if they are defective or damaged. If you need to exchange it for the same item, send us an email at butterflyeffectclothing22@gmail.com and send your item to:
123 Woodbine
Terre Haute, IN 47803